Refund Policy

Non-payment

In a case You fail to pay Ecstasy Creatives’ Fee, including any other amounts that are due according to these Terms, whether by canceling Your debit or credit card, chargeback, or in any other way, we may suspend or close your Client's Account and revoke Client's access to the Website, including Client's ability to use the Website to process any additional payments or obtain any additional Ecstasy Creatives services.

No Return of Funds/No Refunds

The client agrees and acknowledges that Ecstasy Creatives will charge the Client's preferred Payment Method for the amount of Ecstasy Creatives Fees: (A) for Milestone Contracts, upon Client's approval of milestones; and (B) for Hourly Fee Contacts, on the submission of the Timesheets.

In consideration of the Website and Services provided by Us, the Client agrees that once Ecstasy Creatives charges the Client's preferred Payment Method for the services rendered as regulated and determined in this Agreement, the charge is to be treated as non-refundable, with an exception that is set by Applicable Law. You also hereby agree and acknowledge that this Agreement provides a dispute resolution process as a way for Client to resolve disputes. To the extent allowed by Applicable Law, Client hereby agrees not to exercise its chargeback right from any bank, credit card company or any other payment method provider against any Ecstasy Creatives Payments or other Fees charged associated with this Agreement regardless of the reasons. A chargeback that breaches the above-mentioned obligation represents this Agreement's material breach. If Client violates this Agreement by initiating a chargeback as regulated and described hereby, Client agrees that Ecstasy Creatives or the Freelancer may dispute or appeal the chargeback and institute collection action against Client.

For any queries, reach us at
Door No. 3, Plot No. 24 E, 1st street Vijayanagar North Extension, Velachery, Chennai, Tamilnadu, India. PIN Code: 600042